1. Acceptance of Terms

By accessing or using the website and services provided by Sanish ("we", "our", "us"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, you must not use our website or services.

2. Services

Sanish provides IT services, digital solutions, technical support, consulting, and related services within New Zealand and internationally. All services are subject to written agreement, proposal, or quotation where applicable.

3. Use of Website

You agree to use our website only for lawful purposes. You must not:

• Engage in fraudulent or unlawful activity
• Attempt to gain unauthorised access to systems or data
• Transmit malicious software or harmful code
• Interfere with the website's functionality or security

We reserve the right to restrict or terminate access for misuse.

4. Intellectual Property

All website content, including text, graphics, logos, branding, and software, is the property of Sanish unless otherwise stated. You may not copy, reproduce, distribute, or modify any content without prior written consent.

5. Payments and Fees

Where services are provided for a fee:

• Pricing will be agreed upon in writing
• Payment terms will be specified in invoices or contracts
• Late payments may incur additional charges where permitted by law

6. Limitation of Liability

To the maximum extent permitted under New Zealand law:

• Sanish is not liable for indirect, incidental, or consequential loss
• We are not responsible for loss resulting from third-party service providers
• Our total liability shall not exceed the amount paid for the relevant service

Nothing in these Terms excludes rights available under the Consumer Guarantees Act 1993 where applicable.

7. Warranties

We provide services with reasonable care and skill in accordance with New Zealand legal standards. However, we do not guarantee:

• Uninterrupted website access
• Error-free operation of digital systems
• Specific business outcomes unless contractually agreed

8. Privacy

Your use of our services is also governed by our Privacy Policy, which complies with the Privacy Act 2020. By using our services, you consent to the collection and handling of your personal information as outlined in our Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. Sanish is not responsible for the content, security, or practices of those external sites.

10. Termination

We reserve the right to suspend or terminate services where:

• Terms are breached
• Payments remain outstanding
• Illegal or unethical activities are detected

11. Amendments

Sanish may update these Terms of Use from time to time. Updated terms will be published on our website with a revised effective date. Continued use of our services constitutes acceptance of updated terms.

1. Introduction

Sanish is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 of New Zealand. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, engage our IT and digital services, or communicate with us.

2. Collection of Personal Information

We collect personal information only where necessary for legitimate business purposes. The information we may collect includes:

• Full name
• Company name
• Email address
• Phone number
• Physical or billing address
• Payment details (where applicable)
• IP address and browser information
• Any information provided through contact forms, emails, or service enquiries

We collect information directly from you unless otherwise permitted by law.

3. Purpose of Collection

Sanish collects and uses personal information for the following purposes:

• Providing IT services, digital marketing, and technical support
• Managing customer accounts and processing payments
• Responding to enquiries and service requests
• Improving our website and services
• Sending service updates or marketing communications (with your consent)
• Complying with legal and regulatory obligations

We will not use your information for any unrelated purpose without your consent.

4. Storage and Security

We take reasonable technical and organisational measures to protect personal information from:

• Unauthorised access
• Disclosure
• Loss
• Misuse
• Alteration

Personal information may be stored in secure cloud-based systems or protected internal systems with appropriate safeguards.

5. Disclosure of Personal Information

Sanish does not sell, rent, or trade personal information. We may disclose personal information to:

• Trusted third-party service providers (e.g., hosting providers, payment processors)
• Professional advisers
• Government authorities where required by law

All third parties are required to maintain confidentiality and comply with privacy obligations.

6. Access and Correction Rights

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information

Requests can be made using the contact details below. We will respond within the timeframe required by New Zealand law.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and to meet legal obligations.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

9. Privacy Complaints

If you believe your privacy has been breached, please contact us directly. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand.

1. Purpose

Sanish is committed to maintaining the confidentiality, integrity, and availability of all information entrusted to us. This Information Security Policy outlines the measures we implement to protect client data, company systems, and digital assets in accordance with New Zealand legal and regulatory standards.

2. Scope

This policy applies to:

• All employees and contractors of Sanish
• All IT systems, networks, and devices used in business operations
• All client information, company records, and digital data

3. Data Protection Commitment

Sanish takes reasonable and appropriate technical and organisational measures to protect information against:

• Unauthorised access
• Disclosure
• Alteration
• Loss
• Misuse
• Cybersecurity threats

We comply with the security safeguard requirements under the Privacy Act 2020.

4. Security Measures Implemented

Technical Safeguards

• Secure password policies and multi-factor authentication (where applicable)
• Firewalls and antivirus protection
• Regular software updates and patch management
• Encrypted data transmission (SSL/HTTPS)
• Secure cloud hosting environments

Organisational Safeguards

• Restricted access to sensitive information
• Confidentiality agreements for staff and contractors
• Staff training on data protection and cybersecurity awareness
• Secure disposal of confidential information

5. Access Control

Access to client and company data is granted strictly on a "need-to-know" basis. Only authorised personnel are permitted to access sensitive systems or confidential information.

6. Incident Management

In the event of a suspected or confirmed data breach, Sanish will:

• Promptly investigate the incident
• Take immediate steps to contain and mitigate risks
• Notify affected individuals where required
• Report notifiable breaches to the Office of the Privacy Commissioner, in accordance with New Zealand law

7. Third-Party Service Providers

Where Sanish engages third-party providers (e.g., cloud hosting or payment processors), we ensure that:

• Providers maintain appropriate security standards
• Data protection obligations are contractually enforced
• Personal information is handled securely and lawfully

8. Data Retention and Disposal

Information is retained only for as long as necessary for business or legal purposes. When no longer required, data is securely deleted or destroyed to prevent unauthorised access.

9. Continuous Improvement

Sanish regularly reviews and updates its security practices to address emerging risks, technological changes, and evolving legal requirements.